Accessibility Statement
Last updated: February 1, 2025
My Safe Spaces, Inc. is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
1. Our Commitment
We believe that mental wellness resources should be accessible to everyone, regardless of ability or disability. Our commitment to accessibility reflects our core mission of making mental health support available to all. We strive to ensure that our website, applications, and services are accessible to people with disabilities, including those who use assistive technologies.
2. Conformance Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments (deafness and hard of hearing)
- Motor impairments (limited fine motor control)
- Cognitive impairments (learning disabilities, distractibility)
3. Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML: We use proper heading structure, landmarks, and semantic elements to support screen readers
- Alt Text: Images include descriptive alternative text
- Color Contrast: We maintain sufficient color contrast ratios for text and interactive elements
- Keyboard Navigation: All interactive elements are accessible via keyboard
- Focus Indicators: Visible focus indicators are provided for keyboard navigation
- Responsive Design: Our website adapts to different screen sizes and zoom levels
- ARIA Labels: We use ARIA attributes where appropriate to enhance screen reader compatibility
- Form Labels: All form inputs have associated labels for screen reader users
4. IntelliCare Accessibility
Our IntelliCare wellness companion is designed with accessibility in mind:
- Multi-language support (English, Hindi, Tamil, Telugu, Bengali, and more) to serve diverse communities
- Text-based interaction that is compatible with screen readers
- Clear, simple language in AI responses for cognitive accessibility
- Crisis detection features that provide accessible emergency resources
5. Known Limitations
While we strive for comprehensive accessibility, some areas of our website may have limitations:
- Some third-party embedded content (such as external forms or widgets) may not fully conform to accessibility standards
- Certain PDF documents may not be fully accessible; we are working to remediate these
- Some older content may not yet meet all WCAG 2.1 Level AA criteria
We are actively working to address these limitations and improve accessibility across all our services.
6. Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Switch access devices
7. Feedback and Assistance
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take all feedback seriously and will work to address issues promptly.
You can reach us through:
- Email: info@mysafespaces.org
- Phone: +91 80626 89525
- Contact form: Contact Us
We aim to respond to accessibility feedback within 5 business days.
8. Continuous Improvement
We are committed to ongoing accessibility improvements. Our approach includes:
- Regular accessibility audits of our website and applications
- Accessibility training for our development and content teams
- Integration of accessibility considerations into our design and development processes
- Engagement with users with disabilities to understand their needs
9. Legal Compliance
We strive to comply with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Rights of Persons with Disabilities Act, 2016 (India).
10. Contact Us
For accessibility-related inquiries, please contact us: